2022 | Coffee Heroes
Overcoming selection friction
Overcoming selection friction
Cutting down time needed to prepare homework by 60%
Improving customer satisfaction score (CSAT) from 3.8 to 4.6 / 5
Optimizing the signup flow to achieve a 12% increase in conversions
Executing End-to-End design of the app and reducing drop-off by 30%
Designing the website to communicate the value proposition and drive sign-ups
I've worked in small startups (homes.co.nz), big media groups (Schibsted), creative agencies (Making Waves) and SaaS companies.
I have experience as a frontend web developer - which allowed me to gain a full understanding of the design process and purpose of design systems. It also makes collaboration much more easier.